Frequently Asked Questions
Product Information
Are your prams compact? Are these travel strollers?
Junama prams are crafted for indulgent leisure, ideal for elegant strolls and extended shopping excursions. They're not designed as a compact or travel stroller, but rather as a luxurious, full-feature experience for those who appreciate the pinnacle of style and comfort. They are sturdy, durable, and their presence makes a statement but cannot be described as lightweight or compact. That being said, it does fold quickly and easily.
How much does the pram weigh?
The chassis is 21 lbs, the carrycot unit is just under 12 lbs, and the seated unit weighs just over 9 lbs. It is relatively not compact as it is built to last for a long time.
Is the pram very large?
Yes, the pram is designed to be an eye-catching statement. The height is also meant to be comfortable for Moms. As such, the pram is considerably large, measuring just under 25 inches wide by 41" long at it's widest points. When folded, the chassis comes in at about 25 inches wide by 31" long, by 14 inches tall.
Do the prams fold easily?
Yes, the pram folds quickly and easily. There are small rectangular buttons on either side of the chassis. With a simple press, the chassis will collapse itself.
Does it fold compact?
The Junama pram folds quickly and conveniently, but relatively it is not a compact stroller. The seated unit folds together with the pram. The carry-cot needs to be removed separately to fold the chassis. When folded, the chassis comes in at about 25 inches wide by 31" long, by 14 inches tall.
Is the bassinet included?
Yes, each pram arrives with a carry cot unit, as well as the seated unit included so you can enjoy the pram from newborn up until approximately 3 years of age.
What's included with the pram?
Each pram includes the chassis, the carry-cot bassinet, as well as the seated unit, the beautiful Mommy bag in coordinating colors, a rain cover, mosquito net, cup holder, sun shade, and changing mat.
A built-in foot cover is also included for both units. In addition, all prices included shipping and handling, and a 2 year warranty.
What are the differences between the pram collections available?
The current collections all are of the same build. The difference lies in the style: colors, fabrics and finishes. The Pilot collection is our signature line with urban-inspired leather fabrics in classic colors. The Bonbon is our vintage spring-inspired pastel collection, popular in warmer climates and with parents who prefer a more whimsical, nostalgic aesthetic. Lastly, our Stardust collection features a jaw-dropping canopy that is weaved out of a delicate yet durable material with a shimmery finish that will turn heads.
Does the Junama maneuver well in snow/sand?
The gel wheels, combined with the double-shock system, ensures that Junama prams are truly meant for all-terrain. Proven to maneuver well in snow, sand, and cobblestone while providing a smooth journey for baby as well.
I saw a different model or color online, but I can't find it on your website.
Currently, only the items on our website are available and in stock. Some of the models currently available in Europe have not been approved yet for sale in the US. Junama is dedicated to your child's safety, and as such, we are working to get them all approved by the CPSC but until that happens, they cannot be legally sold in the states. Be sure to sign up on our website or follow us on instagram to stay updated when new products are available.
Do you sell a compatible carseat?
Unfortunately, the car seats have not been approved yet for sale in the US. Junama is dedicated to your child's safety, and as such, we are working to get them approved by the CPSC but until that happens, they cannot be legally sold in the states. We do however offer the car seat adapters for sale, which will allow you to connect any car seat to your Junama chassis.
Can I see the stroller in person? Do you have these in any retail or physical stores to view?
No, we do not have our strollers for sale in any physical locations at the moment, but we do have a 30 day return policy so that you can see and feel the stroller before committing.
Shipping & Handling
How much is shipping?
There is no additional cost for shipping, so the price you see on the product page is the final price you will be paying with no surprises.
How long does delivery take?
All orders are shipped via UPS and arrive between 2-5 business days.
Can I return or exchange the pram?
All non-sale items can be returned or exchanged at no additional cost within 30 days. Items purchased on sale can be returned or exchanged within 14 days, but shipping costs will be at the customer's expense.
Why are these more expensive than what I saw online? Why are they sold in Europe for so much cheaper?
Junama US operates under completely different circumstances from other distributors. Labor, marketing, customs and shipping costs are much higher. In addition, the prams sold in the US are custom made per CPSC requirements for heightened safety standards.
Do you sell compact strollers?
Not at the moment. Sign up on our website and follow us on Instagram to receive updates as new products are released.